You can return any item within 14 days of delivery for a full refund. No Quibble, No Hassle

Returned items must be unused, with tags /labels still attached and with any original packaging undamaged

Packages are your responsibility until received by us. We suggest a signed for service and that you keep a proof of posting

Please include your original packing note , otherwise it can be difficult to allocate the item(s)

Comments on the reason for return are appreciated, they help us improve our service

If an item is faulty, we will be happy to exchange it or refund you , and refund the cost of returning it.
Please provide a receipt for the shipping cost.

Please return all items to the following address:
Returns Department
Sunrise Direct Ltd.
83, St John's Street
Bury St Edmunds
IP33 1SQ

You are welcome to use our Collect+ easy returns service.Simply drop your package at any of their 4500 Convenience stores or petrol stations.
Most are open early ‘til late, 7 days a week

Please note we charge £3.50 for this service and it will be deducted from the credit we make back to your card.

Request a returns label from us by email.
Print it and fix to the outside of the package
Drop it at any of the collect plus points, See the map here