Delivery
Contact us on 01284 755551
We despatch by 3pm every day except weekends and bank holidays
- UK Orders over £40 - delivery is FREE 1-3 days 1st Class Royal Mail Signed For - often arrives next day
- UK Orders below £40 - delivery charge £2.95 1-3 days1st ClassRoyal Mail Signed For - often arrives next day
- All packages require a signature upon receipt
Returns
You can contact us on 01284 755551
We love selling good quality clothes and gifts to people who will enjoy them.
If you have a problem please don't hesitate to contact us. Talk to us!
You can return any item within 14 days of delivery for a full refund. No Quibbles, No Hassle
Returned items must be unused, with tags /labels still attached and with any original packaging undamaged
Packages are your responsibility until received by us. We suggest a Signed For service and that you keep a proof of posting
Please include your original packing note/invoice, otherwise it can be difficult to allocate the item(s)
Comments on the reason for return are appreciated, they help us improve our service
If an item is faulty, we will be happy to exchange it or refund you, and refund the cost of returning it
Please provide a receipt for the shipping cost.
Please return all items to the following address:
Returns Department
Sunrise Direct Ltd.
83, St John's Street
Bury St Edmunds
IP33 1SQ