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Due to the lockdown our store in Bury St Edmunds is closed. Our online store continues to operate as normal.

Sunrise Direct Covid-19 Update

In line with the Government guidelines, we would like to inform you that our store is closed until further notice. You can still buy from our online shop. We also offer a free click and collect service.

Contact us on 01284 755551 or email us at enquiries@sunrisedirect.co.uk for any queries you may have.

Click & Collect Process

    Step 1: Once you have finished shopping, click on the basket link and then click on checkout link.

    Step 2: Click on Checkout.

    • If you do not have an account click Proceed.
    • If you have an account enter your email address, click on I have an account, enter your password and click Proceed.

    Step 3: Enter your details, billing address, and select I would like to collect my order in store under Collection.

    Step 4: You will receive an email with your order details.

    Step 5: Once you get an email confirmation to notify you that your order is ready to collect, call on 01284 755551 or email enquiries@sunrisedirect.co.uk to arrange a collection date & time.

Important

To avoid any disappointment we suggest that you bring along your proof of ID and confirmation email when collecting your order. If someone else is collecting on your behalf then please make sure that they have your proof of ID and confirmation email.

Returns Process

If you would like to return an item, we suggest calling us on 01284 755551 or emailing us at enquiries@sunrisedirect.co.uk to arrange an in store return. Alternatively you can return any item within 14 days of delivery for a full refund to:

Returns Department
Sunrise Direct Ltd
83 St Johns Street
Bury St Edmunds
Suffolk
IP33 1SQ
UK

We will continue to monitor the advice from the Government. Stay safe whilst shopping.

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